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PING Command Error Messages & Solutions

Computer Network Internet | kamiltech.com

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PING (Packet Internet Groper) is a program used To test whether a particular network host is online by sending an ICMP (Internet control message protocol) echo request and waiting for a response.

PING is used to troubleshoot connectivity between network devices such as servers, routers, workstations and printers. It is one of the most commonly used tool to troubleshoot network connectivity between devices.

You can ping a host from a command prompt simply by typing ping followed by the IP address.

For example type ping 192.168.0.1 to see if the host with the 192.168.0.1 IP address is reachable or not.

PING also works with host-names (Computer Names) on the same network so if you have a server called MyServer, you can type in ping MyServer to check for connectivity. You can also ping a website by typing ping www.microsoft.com to check its availability. For Windows computers you will need to allow ICMP packets through the firewall in order to be able to ping those computers.

To use the PING utility, simply open a command prompt from your Start menu or type in cmd from your run command box or your search box.

When a PING is successful you get a reply back from the host showing its IP address and other information such as the time it took for the reply to go through.

Ping

When a ping response is not successful you can get a variety of error replies. Here are the most common error messages and what they mean.

TTL Expired in Transit

The number of hops required to reach the destination exceeds the TTL set by the sending host to forward the packets. The default TTL value for ICMP Echo Requests sent by Ping is 32. In some cases, this is not enough to travel the required number of links to a destination. You can increase the TTL using the -i switch, up to a maximum of 255 links.

If increasing the TTL value fails to resolve the problem, the packets are being forwarded in a routing loop, a circular path among routers. Use Tracert to track down the source of the routing loop, which appears as a repeated series of the same IP addresses in the Tracert report. Next, make an appropriate change to the routing tables, or inform the administrator of a remote router of the problem.

Destination Host Unreachable

The host that you are trying to ping is down or is not operating on the network. A local or remote route does not exist for destination host. Modify the local route table or notify the router administrator.

This message indicates one of two problems: either the local system has no route to the desired destination, or a remote router reports that it has no route to the destination. The two problems can be distinguished by the form of the message. If the message is simply “Destination Host Unreachable,” then there is no route from the local system, and the packets to be sent were never put on the wire. Use the Route utility to check the local routing table.

If the message is “Reply From < IP address >: Destination Host Unreachable,” then the routing problem occurred at a remote router, whose address is indicated by the “< IP address >” field. Use the appropriate utility or facility to check the IP routing table of the router assigned the IP address of < IP address >.

If you pinged using an IP address, retry it with a host name to ensure that the IP address you tried is correct.

Request Timed Out

The ping command timed out because there was no reply from the host. No Echo Reply messages were received due to network traffic, failure of the ARP request packet filtering, or router error. Increase the wait time using the ping -w switch.

This message indicates that no Echo Reply messages were received within the default time of 1 second. This can be due to many different causes; the most common include network congestion, failure of the ARP request, packet filtering, routing error, or a silent discard. Most often, it means that a route back to the sending host has failed. This might be because the destination host does not know the route back to the sending host, or one of the intermediary routers does not know the route back, or even that the destination host’s default gateway does not know the route back. Check the routing table of the destination host to see whether it has a route to the sending host before checking tables at the routers.

If the remote routing tables are correct and contain a valid route back to the sending host, to see if the ARP cache lacks the proper address, use the arp -a command to print the contents of the ARP cache. Also, check the subnet mask to be sure that a remote address has not been interpreted as local.

Next, use Tracert to follow the route to the destination. While Tracert does not record the address of the last hop or the path that the packet followed on the return path, it might show that the packet made it to the destination. If this is the case, the problem is probably a routing issue on the return path. If the trace doesn’t quite reach the destination, it might be because the target host is protected by a firewall. When a firewall protects the destination, ICMP packet filtering prevents the ping packets—or any other ICMP messages—from crossing the firewall and reaching their destination.

To check for network congestion, simply increase the allowed latency by setting a higher wait time with the -w switch, such as 5000 milliseconds. Try to ping the destination again. If the request still times out, congestion is not the problem; an address resolution problem or routing error is a more likely issue.

Unknown Host

The IP Address or the Host Name does not exist in the network or the destination host name cannot be resolved. Verify name and availability of DNS servers.

Thanks for reading my article, I hope you understood what the PING Command is and what the error messages of PING command means as well as how to resolve the errors of PING in computer network.


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